Privacy Policy
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Thank you for choosing Sweepy Maids Ltd for your residential cleaning services. We value your satisfaction and strive to provide you with the best service possible. Please read our Refunds and Returns Policy carefully to understand how returns and refunds are handled.
Service Cancellation
You have the right to cancel your scheduled cleaning service up to 24 hours before the scheduled service time. To cancel your service, please contact us at [sweepymaids@gmail.com](mailto:sweepymaids@gmail.com) or call us at
+1-888-292-0911
If you cancel your service within 24 hours of the scheduled service time, a cancellation fee may apply.
Refunds
Refunds will be issued in accordance with the following conditions:
– If we are unable to provide the scheduled cleaning service due to unforeseen circumstances, we will offer a full refund.
– If you are dissatisfied with the quality of our service, please contact us within 48 hours of the service completion. We will review your concerns and, if necessary, offer a partial or full refund.
Refunds will be processed within business days from the date of approval.
Returns
As we provide a service rather than physical products, traditional returns do not apply. However, if you have concerns about the quality of the service provided, please contact us within 48 hours of the service completion, and we will work with you to address any issues.
Contact Information
For service cancellations, refunds, or to address any concerns, please contact us using the following methods:
– Email: [sweepymaids@gmail.com](mailto:sweepymaids@gmail.com)
– Phone:
+1-888-292-0911
– Mail: 531-9850 King George Blvd., [Your City, Your Postal Code]
Fees and Cost
Service cancellation within 24 hours of the scheduled service time may incur a cancellation fee. The amount of the fee will be communicated to you at the time of cancellation.
If a refund is issued, no additional fees or costs will be deducted from the refund amount.
Service Requirements
To ensure the best quality of service, please ensure that your home is accessible and prepared for our cleaning team.
Our cleaning team will require access to water, electricity, and basic cleaning supplies. If any specific requirements are needed for your service, they will be communicated to you in advance.
Changes to this Policy
Sweepy Maids Ltd reserves the right to update or modify this Refunds and Returns Policy at any time. Any changes will be effective immediately upon posting on our website.
Please feel free to contact us with any questions or concerns regarding our Refunds and Returns Policy. We appreciate your business and are committed to providing you with exceptional service.